TMF Nutrition.com will accept returns of merchandise purchased directly from TMF Nutrition (online or phone) only when the following conditions are satisfied:
● Dietary Supplements: To be considered for reimbursement, dietary supplements must be unopened and in the original packaging.
● Body Transformation Programs sales are ALL FINAL due to the time invested in designing each custom program followed by the transferring of said programs directly to clients.
● Electronic media (DVDs, CDs, mp3, EBOOKS and other downloadable files): Owing to piracy issues, electronic media cannot be returned for reimbursement.
● Other items: All other items must be unopened and in the original packaging.
All items must be received by TMF Nutrition within 30 days of purchase. In all cases refunds will be made to the credit card used for the original purchase. Please allow 2 billing cycles for the refund credit to appear on your statement. The original packing slip is required for reimbursement. Please note that we do not have the ability to trace your return. Please refer to your carrier of choice for their tracking services
HOW TO RETURN AN ITEM
● Please put the merchandise to be returned in the box in which it was received.
● Include the original packing slip to ensure accurate processing for the item(s) being returned.
● Write “RETURN” on the top of the packing slip and specify what items are to be returned.
● Address the box to:
● TMF Nutrition LLC
● 13428 Maxella Ave
● Marina Del Rey, CA, 90292
● Ship using the carrier of your choice.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. WHEN YOUR RETURN HAS BEEN RECEIVED AND PROCESSED, WE WILL CREDIT THE CREDIT CARD ACCOUNT USED ON THE ORIGINAL PURCHASE FOR THE AMOUNT OF THE RETURN, LESS A AND TAXES.